This is usually the first and most important question. Here's our straightforward process:

• Diagnostic Fee: We charge a flat-rate service fee to come to your home, stated clearly over the phone. This covers a certified technician’s time and travel to perform a full diagnosis.

• Upfront Quote: Once we know what’s wrong, our technician will show you a flat-rate price from our guide. You approve before any work begins.

• No Surprises: Whether it takes one hour or four, the price you approved is the price you pay.

If cost is a concern, we offer flexible financing options to make even replacements affordable. The bottom line: you’ll know the full price before we pick up a single tool.

We know a broken A/C in California is an emergency. Our goal is same-day or next-day service whenever possible. When you call, we check real-time schedules and offer the first available appointment.

Our vans are stocked with common parts, so we often fix the issue on the first visit. For fastest response, call us directly—texting or emailing may cause delays.

This is a big decision, and we help you make it with confidence. We never push you into a new unit. We evaluate based on:

• Age: If your system is 12–15+ years old, replacement often makes sense.

• Repair Cost: If one repair costs 30–50% of a new unit, it’s time to replace.

• Energy Bills: A high-efficiency unit can cut monthly bills and pay for itself.

• Frequency of Breakdowns: If you’ve had multiple recent repairs, replacement is usually smarter.

We’ll give you quotes for both repair and replacement so you can compare.

Here’s why customers choose us:

• We’re Local: Sacramento-owned, with knowledge of California’s hot climate.

• Licensed & Insured: Lic# 1058688, SMUD Approved Contractor.

• Trained Technicians, Not Subcontractors: Our employees are trained, drug-tested, and background-checked.

• Guaranteed Work: We back every repair and installation with clear warranties.

Absolutely. Every repair includes a parts and labor warranty, with details on your invoice. If the same part fails under warranty, we return at no charge. For new installations, we combine manufacturer warranties with our labor guarantee. We’re not a “fix it and forget it” company—we stand behind our work every time.

Yes. Think of it like oil changes for your car—you wouldn’t skip them. Your A/C runs constantly in California heat. Annual tune-ups:

• Lower your utility bills

• Prevent major breakdowns

• Extend your system’s life

• Keep manufacturer warranties valid

It’s not an upsell—it’s essential preventative care that usually pays for itself.

Strange noises mean something’s wrong. Common culprits:

• Rattling/Clanking: Loose parts or debris in outdoor unit.

• Buzzing/Humming: Electrical issue like a failing capacitor or contactor.

• Hissing/Bubbling: Refrigerant leak, which can damage the compressor.

Don’t ignore noises. Call us before it becomes a bigger problem.

Yes—we service all major brands including Amana, Goodman, Daikin, Lennox, Rheem, Carrier, Trane, Mitsubishi, Fujitsu, and more.

The truth: installation quality matters more than brand name. Even the best equipment will fail if installed poorly. We recommend proven, reliable brands that perform well in Northern California and come with solid warranties.

We’ve made financing simple and stress-free:

1. After diagnosis, let us know if you want financing.

2. We’ll help you complete a secure application with a trusted partner.

3. Decisions are usually made within minutes.

We offer options for many credit situations. That means you get the safe, efficient system you need now and pay later with affordable monthly payments.

It depends on your home:

• Central Air: Best if you have good ductwork. Even cooling, one thermostat, discreet vents.

• Ductless Mini-Splits: Energy-efficient, flexible, create separate zones, perfect for homes without ducts or room additions.

Both have pros and cons. The best choice is to let us assess your home and explain your options with a free, no-obligation estimate.